Significant Online Disruption Affects Dozens Sites and Mobile Apps

A widespread web disruption has disrupted numerous websites and applications globally, with users experiencing issues accessing the internet following issues at Amazon’s cloud computing system.

The affected services encompass Snapchat, the gaming platform Roblox, Signal, and Duolingo, in addition to a host of Amazon-owned operations including its main retail site and the Ring doorbell device manufacturer.

Across the United Kingdom, the financial institution Lloyds was affected as well as its affiliates the bank Halifax and the Scottish bank, while there were additional accounts of difficulties using the HMRC online portal on the start of the week. Also in the UK, multiple Ring customers turned to networks to report their home gadgets were malfunctioning.

Solely in the United Kingdom, accounts of problems on specific platforms reached the many thousands for each app.

Officials confirmed that the issue began in the east coast of the United States at Amazon Web Services, a section that provides essential online backbone for numerous businesses, who utilize capacity on Amazon servers. AWS is the world’s largest cloud computing service.

Just after midnight (PDT) in the US (8am BST), the company announced “increased failure rates and latencies” for the cloud services in a area on the east coast of the United States. The ripple effect seemed to disrupt services around the world, and the problem monitoring service reporting problems with the identical platforms in different parts of the world.

The outage tracker Thousand Eyes, a tool that monitors online failures, additionally noted a rise in outages on the start of the week, including several cases found in Virginia, the location of the AWS US-East-1 zone where the company stated the problems began.